Refund policy
Last updated October 29, 2026.
We want Energitology to be a gift, not a regret. This page explains, simply, how refunds work.
The Energitology Program
The Program is digital content that arrives week by week. Your Foundations and Week 1 are ready as soon as you buy, each new week and its audio unlock with that week’s guide email, and the complete guide unlocks at the end of week 12.
If the Program is not right for you, you can ask for a refund within 7 days of purchase, as long as the complete Program guide and audio have not been downloaded. Because the complete guide only unlocks at the end of the twelve weeks, this almost always applies in your first week. Just send us a message using the email you used at checkout. You do not need to give a reason.
Refunds are available once per person. We keep a simple record of downloads for each order so we can apply this fairly.
Refunds go back to your original payment method. They are usually processed within five business days, and your bank may take a few more days to show them. Once a refund is issued, your downloads and the weekly guide emails stop.
The Resonance Letter
You can cancel at any time, and you will not be charged again. Your current month continues until the end of the period you have paid for. Because each month is delivered as it goes, we do not usually refund partial months, but if you were charged in a way you did not expect, please write to us and we will look at it kindly.
Something went wrong?
Technical problems are always put right. If a file will not download, a file is broken, a link has expired, or you were charged twice, send us a message and we will fix it or refund the charge, whatever the date.
1025 King Street East, Cambridge, ON N3H 3P5, Canada